Eye Emergency? Contact Us Immediately
If you’re experiencing an eye emergency, contact us right away. Your vision is important, and anything that puts it at risk needs to be dealt with immediately.
Call us at 615-933-7544. We’ll assess your situation and walk you through next steps, whether that means seeing an optometrist or visiting an emergency room. If our optometrists can assist with your situation, we’ll work to get you in as soon as possible.
If your emergency occurs outside our office hours, call the practice and leave a message. We’ll get back to you as soon as we can. If you can’t wait, go directly to the nearest hospital.

Types of Eye Emergencies
Common eye emergencies we can treat include:
- Corneal abrasions (scratches on the surface of your eye)
- Foreign objects stuck in your eye
- Chemical splashes or burns
- Infections like conjunctivitis (pink eye)
- Flashes, floaters, or retinal detachment
- Sudden changes or worsening of known eye conditions

Signs You Might Need Emergency Eye Care
While many eye emergencies involve noticeable symptoms or trauma, some aren’t as obvious. Any abrupt changes to your vision are an eye care emergency.
The sudden onset of any of the following symptoms may indicate an eye emergency:
- Full or partial loss of vision (including tunnel vision)
- Burning or stinging
- Different-sized pupils
- Bulging eyes
- Severe eye pain
- Double vision
- Redness, severe itching, or inflammation
- Bruising or bleeding
- Discharge from the eye
- Eyes not moving together
- Severe or sudden light sensitivity
- New or severe headaches
Call us immediately if you experience any of the above symptoms.

After Hours Emergency
If you experience an emergency outside of office hours, you should call us at 615-933-7544 and leave a voicemail. We’ll get back to you as soon as we can.
If your eye emergency can’t wait, visit an urgent care centre or emergency department. We can schedule a follow-up appointment the next day to provide additional care.
Frequently Asked Questions About Emergency Eye Care
If you’re experiencing an eye emergency, call Eyecare Plus immediately at 615-933-7544. Our team can assess your situation and help determine whether you should see an optometrist or go to an emergency department. If our optometrists can assist, we’ll work to get you seen as soon as possible.
Sudden or severe changes involving your eyes or vision should be evaluated promptly. Emergency symptoms can include sudden or partial vision loss, severe eye pain, double vision, new flashes or floaters, severe light sensitivity, significant redness or inflammation, bleeding, discharge, different-sized pupils, bulging eyes, or sudden changes in how your eyes move or work together.
Yes. Our optometrists can evaluate and treat a variety of urgent eye conditions, including corneal abrasions, foreign objects in the eye, chemical exposure, conjunctivitis, flashes and floaters, and sudden changes in known eye conditions. After assessing your symptoms, we can determine whether you need treatment in our office or care at a hospital or emergency department.
If a foreign object enters your eye, avoid rubbing or pressing on the eye. Contact Eyecare Plus at 615-933-7544 for guidance and an urgent evaluation. If the injury is severe or you cannot safely wait for an eye care appointment, seek emergency medical attention.
Chemical exposure to the eye can cause serious injury and requires immediate attention. Begin flushing the affected eye with clean water and contact Eyecare Plus or seek emergency medical care immediately. Don’t wait for symptoms to develop before getting help.
New flashes of light or a sudden increase in floaters can be a warning sign of a retinal problem, including retinal detachment. Because retinal conditions can threaten your vision, contact Eyecare Plus immediately for an evaluation. If you experience sudden vision loss or cannot reach us promptly, seek emergency medical attention.
Yes. Sudden or partial loss of vision requires immediate medical attention. Contact Eyecare Plus right away so we can help determine the appropriate next step. If you cannot wait for an eye care evaluation, go directly to the nearest emergency department.
Conjunctivitis, commonly called pink eye, can sometimes be treated by an optometrist, but not every red or irritated eye is caused by conjunctivitis. Severe pain, significant vision changes, pronounced light sensitivity, or other sudden symptoms may indicate a more serious problem. Contact us so we can assess your symptoms and determine the appropriate care.
If an emergency occurs outside of office hours, call 615-933-7544 and leave a voicemail. Our team will return your call as soon as possible. If your situation cannot wait, visit the nearest urgent care center or emergency department. Eyecare Plus can arrange a follow-up appointment when appropriate.
Some eye emergencies require immediate hospital care rather than treatment in an optometry office. Eyecare Plus can help assess your situation and advise you on the appropriate next step. If you have severe symptoms, sudden vision loss, or an injury that cannot safely wait, go directly to the nearest emergency department.
Yes. If you’ve received emergency care for an eye condition, Eyecare Plus can provide follow-up care when appropriate. We can schedule an appointment to assess your eyes, monitor your recovery, and help with ongoing management.
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